Issuer Processor Migration

Thredd has considerable experience and expertise in implementing and supporting some of the world’s most innovative card and payment programmes, as well as successfully migrating programmes from other issuer processors seamlessly.

Thredd will work with you to support a seamless switchover of issuer processing with minimal impact on cardholders.

Support during your Migration

An end-to-end migration project, from initiation to your organisation’s first live transactions being processed by Thredd can take several months. It may take longer depending on the complexity of the product range and products, as well as scheme or other partner freeze periods. Please check with your Thredd Account Manager to confirm timescales.

Thredd provides dedicated support throughout your organisation’s project: a Business Development Manager and Solution Consultant during the project scoping phase; and an Implementation Manager (for technical implementation during the specification, migration, testing and go live phases). Once your organisation is live, a Thredd Account Manager and Customer Care Specialist are assigned to provide ongoing support.

For more information, please contact your Thredd Business Development Manager, who can provide you with more details, based on your project requirements.