Products & Services – APAC
We currently provide processing services in the following Asia Pacific countries:
- 
                                                        
Australia
 - 
                                                        
Hong Kong*
 - 
                                                        
Japan*
 - 
                                                        
Malaysia
 - 
                                                        
New Zealand
 - 
                                                        
The Philippines
 - 
                                                        
Thailand
 - 
                                                        
Singapore
 
* Some restrictions apply, based on local country-specific regulations. Please check with your Thredd Business Development Manager.
Support for processing in other Asia-Pacific countries may be available, subject to restrictions. Please discuss with your Thredd Business Development Manager
Products and Services
The table below provides high-level details of the products and services available across the Asia-Pacific region.
| 
                                                                 Product or Service  | 
                                                            
                                                                 APAC  | 
                                                        
|---|---|
| 
                                                                 Card Issuing and Management1  | 
                                                        |
| 
                                                                 Instant Issuance  | 
                                                            
                                                                 ü  | 
                                                        
| 
                                                                 Prepaid and Debit  | 
                                                            
                                                                 ü  | 
                                                        
| 
                                                                 Virtual cards (single/multi-use)  | 
                                                            ü | 
| 
                                                                 Ledger management  | 
                                                            ü | 
| 
                                                                 Digital Wallets  | 
                                                            ü | 
| 
                                                                 Consumer and commercial  | 
                                                            ü | 
| 
                                                                 Cardholder fee set-upand management  | 
                                                            ü | 
| 
                                                                 Card-level feature configuration throughout lifecycle  | 
                                                            ü | 
| 
                                                                 Payment Processing  | 
                                                        |
| 
                                                                 Regional Cloud Hosting2  | 
                                                            ü | 
| 
                                                                 Prepaid, Debit and Credit  | 
                                                            ü | 
| 
                                                                 Visa and Mastercard  | 
                                                            ü | 
| 
                                                                 Closed-loop and open-loop programmes  | 
                                                            ü | 
| 
                                                                 Acceptance across all channels  | 
                                                            ü | 
| 
                                                                 Flexible Transaction Flow options  | 
                                                            ü | 
| 
                                                                 Stand-in Processing (STIP)  | 
                                                            
                                                                 ü  | 
                                                        
| 
                                                                 Customer Experience Enablers  | 
                                                        |
| 
                                                                 90+ card management APIs  | 
                                                            ü | 
| 
                                                                 Cardholder controls  | 
                                                            ü | 
| 
                                                                 SMS messaging  | 
                                                            
                                                                 ü  | 
                                                        
| 
                                                                 Interactive Voice Response (IVR)  | 
                                                            ü | 
| 
                                                                 Digital wallet support  | 
                                                            ü | 
| 
                                                                 Enabling a wide range of propositions and use cases  | 
                                                            ü | 
| 
                                                                 99.99% availability  | 
                                                            ü | 
| 
                                                                 Card Controls  | 
                                                        |
| 
                                                                 Collaborative authorisation  | 
                                                            ü | 
| 
                                                                 Real-time funding  | 
                                                            ü | 
| 
                                                                 Card freeze/unfreeze  | 
                                                            ü | 
| 
                                                                 Single use cards  | 
                                                            ü | 
| 
                                                                 Card blocks  | 
                                                            ü | 
| 
                                                                 Merchant category codes (MCC)  | 
                                                            ü | 
| 
                                                                 Merchant ID (MID)  | 
                                                            ü | 
| 
                                                                 Time  | 
                                                            ü | 
| 
                                                                 Geography  | 
                                                            ü | 
| 
                                                                 Risk Management and Fraud  | 
                                                        |
| 
                                                                 Cardholder Authentication (3D Secure)  | 
                                                            ü | 
| 
                                                                 Fraud Transaction Monitoring 
  | 
                                                            ü | 
| 
                                                                 Dispute management and chargebacks  | 
                                                            ü | 
| 
                                                                 Payment Network support  | 
                                                            ü | 
| 
                                                                 Account Management  | 
                                                        |
| 
                                                                 Self–service portal  | 
                                                            ü | 
| 
                                                                 Dedicated account manager  | 
                                                            ü | 
| 
                                                                 Relationship and governance  | 
                                                            ü | 
| 
                                                                 Consultancy and growth  | 
                                                            ü | 
| 
                                                                 Ops24 monitoring  | 
                                                            ü | 
| 
                                                                 Named customer care partner  | 
                                                            
                                                                 ü  | 
                                                        
| 
                                                                 Programme Definition & Delivery  | 
                                                        |
| 
                                                                 Solution design  | 
                                                            ü | 
| 
                                                                 New program setup  | 
                                                            ü | 
| 
                                                                 Migration services  | 
                                                            ü | 
| 
                                                                 Sandbox  | 
                                                            ü | 
| 
                                                                 UAT  | 
                                                            ü | 
| 
                                                                 Process  | 
                                                            ü | 
| 
                                                                 Team structure  | 
                                                            ü | 
| 
                                                                 Partnership Network  | 
                                                        |
| 
                                                                 Local issuers/BIN sponsors  | 
                                                            ü | 
| 
                                                                 Card schemes  | 
                                                            ü | 
| 
                                                                 Wallet tokenisation  | 
                                                            ü | 
| 
                                                                 Risk services  | 
                                                            ü | 
| 
                                                                 48 card manufacturers  | 
                                                            ü | 
Country-specific support for Visa and Mastercard
| 
                                                                 Country  | 
                                                            
                                                                 Visa  | 
                                                            
                                                                 Mastercard  | 
                                                        
|---|---|---|
| 
                                                                 Australia  | 
                                                            
                                                                 Yes  | 
                                                            
                                                                 Yes  | 
                                                        
| 
                                                                 Hong Kong  | 
                                                            
                                                                 Yes  | 
                                                            
                                                                 Yes  | 
                                                        
| 
                                                                 Japan  | 
                                                            
                                                                 Yes  | 
                                                            
                                                                 No  | 
                                                        
| 
                                                                 Malaysia  | 
                                                            
                                                                 Yes  | 
                                                            
                                                                 Yes  | 
                                                        
| 
                                                                 New Zealand  | 
                                                            
                                                                 No  | 
                                                            
                                                                 Yes  | 
                                                        
| 
                                                                 Philippines  | 
                                                            
                                                                 No  | 
                                                            
                                                                 Yes  | 
                                                        
| 
                                                                 Singapore  | 
                                                            
                                                                 Yes  | 
                                                            
                                                                 Yes  | 
                                                        
For further details, please contact your Thredd Account Manager or Business Development Manager.