Products & Services – APAC

We currently provide processing services in the following Asia Pacific countries:

  • Australia

  • Hong Kong*

  • Japan*

  • Malaysia

  • New Zealand

  • The Philippines

  • Thailand

  • Singapore

* Some restrictions apply, based on local country-specific regulations. Please check with your Thredd Business Development Manager.

Support for processing in other Asia-Pacific countries may be available, subject to restrictions. Please discuss with your Thredd Business Development Manager

Products and Services

The table below provides high-level details of the products and services available across the Asia-Pacific region.

Product or Service

APAC

Card Issuing and Management1

Instant Issuance

ü

Prepaid and Debit

ü

Virtual cards (single/multi-use)

ü

Ledger management

ü

Digital Wallets

ü

Consumer and commercial

ü

Cardholder fee set-upand management

ü

Card-level feature configuration throughout lifecycle

ü

Payment Processing

Regional Cloud Hosting2

ü

Prepaid, Debit and Credit

ü

Visa and Mastercard

ü

Closed-loop and open-loop programmes

ü

Acceptance across all channels

ü

Flexible Transaction Flow options

ü

Stand-in Processing (STIP)

ü

Customer Experience Enablers

90+ card management APIs

ü

Cardholder controls

ü

SMS messaging

ü

Interactive Voice Response (IVR)

ü

Digital wallet support

ü

Enabling a wide range of propositions and use cases

ü

99.99% availability

ü

Card Controls

Collaborative authorisation

ü

Real-time funding

ü

Card freeze/unfreeze

ü

Single use cards

ü

Card blocks

ü

Merchant category codes (MCC)

ü

Merchant ID (MID)

ü

Time

ü

Geography

ü

Risk Management and Fraud

Cardholder Authentication (3D Secure)

ü

Fraud Transaction Monitoring

  • Cardholder Fraud Alerts

  • Sandbox Replay

  • Managed Service

ü

Dispute management and chargebacks

ü

Payment Network support

ü

Account Management

Self–service portal

ü

Dedicated account manager

ü

Relationship and governance

ü

Consultancy and growth

ü

Ops24 monitoring

ü

Named customer care partner

ü

Programme Definition & Delivery

Solution design

ü

New program setup

ü

Migration services

ü

Sandbox

ü

UAT

ü

Process

ü

Team structure

ü

Partnership Network

Local issuers/BIN sponsors

ü

Card schemes

ü

Wallet tokenisation

ü

Risk services

ü

48 card manufacturers

ü

Country-specific support for Visa and Mastercard

Country

Visa

Mastercard

Australia

Yes

Yes

Hong Kong

Yes

Yes

Japan

Yes

No

Malaysia

Yes

Yes

New Zealand

No

Yes

Philippines

No

Yes

Singapore

Yes

Yes

For further details, please contact your Thredd Account Manager or Business Development Manager.