Products & Services – UK and Europe

The table below provides high-level details of the products and services available in the UK and across Europe.

Product or Service

UK

Europe

Card Issuing and Management

Instant Issuance

ü

ü

Prepaid and Debit

ü

ü

Virtual cards (single/multi-use)

ü ü

Ledger management

ü ü

Digital Wallets

ü ü

Consumer and commercial

ü ü

Cardholder fee set-up and management

ü ü

Card-level feature configuration throughout lifecycle

ü ü

Payment Processing

Prepaid, Debit and Credit

ü ü

Visa and Mastercard

ü ü

Closed-loop and open-loop programmes

ü ü

Acceptance across all channels

ü ü

Flexible Transaction Flow options

ü ü

Stand-in Processing (STIP)

ü ü

Transaction related card and cardholder checks (EMV, PIN, CVV2, velocity, etc.)

ü ü

Customer Experience Enablers

90+ card management APIs

ü ü

Cardholder controls

ü ü

SMS messaging

ü ü

Interactive Voice Response (IVR)

ü ü

Digital wallet support

ü ü

Enabling a wide range of propositions and use cases

ü ü

99.99% availability

ü ü

Card Controls

Collaborative authorisation

ü ü

Real-time funding

ü ü

Card freeze/unfreeze

ü ü

Single use cards

ü ü

Card blocks

ü ü

Merchant category codes (MCC)

ü ü

Merchant ID (MID)

ü ü

Time

ü ü

Geography

ü ü

Risk Management and Fraud

Cardholder Authentication (3D Secure)

ü ü

Fraud Transaction Monitoring

  • Cardholder Fraud Alerts

  • Sandbox Replay

  • Managed Service

ü ü

Dispute management and chargebacks

ü ü

Payment Network support

ü ü

Account Management

Self–service portal

ü ü

Dedicated account manager

ü ü

Relationship and governance

ü ü

Consultancy and growth

ü ü

Ops24 monitoring

ü ü

Named customer care partner

ü

ü

Programme definition & Delivery

Solution design

ü ü

New program setup

ü ü

Migration services

ü ü

Sandbox

ü ü

UAT

ü ü

Process

ü ü

Team structure

ü ü

Partnership Network

Global network of issuers/BIN sponsors

ü ü

Card schemes

ü ü

Wallet tokenisation

ü ü

Risk services

ü ü

48 card manufacturers

ü ü