About This Document

This document describes how to use the Thredd Mastercard fraud reporting facility to report fraud to Mastercard using the Fraud and Loss Database reporting service (previously known as the Mastercard System to Avoid Fraud Effectively (SAFE)).

Target Audience

This document is intended for Thredd clients (Program Managers) who are using Mastercard.

What’s Changed?

If you want to find out what's changed since the previous release, see the Document History section.

Related Documents

Refer to the table below for other documents which should be used in conjunction with this guide.

Document	Description
Payments Dispute Management Guide	Describes how to manage chargebacks using Thredd.
Smart Client Guide	Describes how to use the Thredd Smart Client to manage your account.

Other Guides

Refer to the table below for other relevant documents.

Document	Description
Mastercard SAFE Products User Guide	Explains the Mastercard System to Avoid Fraud Effectively (SAFE) and the SAFE Compliance Program.

 

For the latest technical documentation, see the Documentation Portal.