4.7 Deciding how customers will fund their accounts

Your customers will need a method to transfer funds into their account or take money out of their account. In practice, your website or customer mobile app will need to offer your customer a way to make a payment. This payment could be:

• Using a debit or credit card – you may need to sign up with a Payment Service Provider (PSP) to offer your customers this service.

• Loading funds from their bank account – using the banking network (BACS/CHAPS and faster payments).

• Regular payments from their bank account – using direct debit (UK only).