Wallet Tokenisation Reason Codes

The wallet service provider tokenisation reason codes are a string of 24 ASCII characters which are '0' or '1':

  • 0 = this reason is not set

  • 1 = reason set

The first reason is in the last character, the second reason in the second last character, and so on. For example, if reasons 1, 5 and 16 were set, then wallet_reasons would be the string "000000001000000000010001".

Wallet_Reasons

Refer to the table below for a list of reason codes.

Reason

Offset in wallet_reasons

Meaning (common for all wallets)

Apple Pay Description

1

24

Account too new since launch

Apple ID was created 40 days or less prior to launch.

2

23

Account too new

Apple ID was created 40 days or less prior to provisioning request.

3

22

Account Card too new

Apple ID / card pair is less than 20 days old.

4

21

Account Data recently changed

Changes have been made to the account settings for the Apple ID in the last 20 days.

5

20

Suspicious activity

Suspicious transactions linked to this account.

6

19

Inactive account

The account has not had activity in the last year.

7

18

Device has suspended tokens

Suspended cards in the secure element

8

17

Device recently lost

The phone was put in lost mode in the last 7 days for longer than the duration threshold (1 hour).

9

16

Too many recent attempts to digitise a payment token

The number of provisioning attempts for this card on this device in 72 hours exceeds the threshold (3 attempts).

10

15

Digitisations too frequent

There have been more than the threshold number of different cards attempted at provisioning to this phone in 24 hours (5 different cards).

11

14

Too many different cardholders

The card provisioning request contains a distinct name in excess of the permitted threshold (2 distinct names).

12

13

Low device score

Device score is less than 3.

13

12

Low account score

Account score is less than 4.

14

11

Digitisation attempted outside home territory or country

Device provisioning location outside of device region.

15

10

Recommendation system inoperative

Model rules not available at this time (in cases where back end systems time out).

16

9

High risk detected

Apple algorithm identified high fraud risk, enhanced verification recommended.

17

8

?

Phone number score is less than 3.

18

7

RFU

Reserved for Future Use

19

6

RFU

Reserved for Future Use

20

5

RFU

Reserved for Future Use

21

4

RFU

Reserved for Future Use

22

3

RFU

Reserved for Future Use

23

2

RFU

Reserved for Future Use

24

1

RFU

Reserved for Future Use