About this Document

This guide explains how to use the Thredd Protect portal to help protect your organisation and your cardholders from fraudulent activity. It describes the Thredd Protect user interface and explains how to use the system to monitor transactions, raise cases for investigation, configure rules, collect statistics, and run reports.

Target Audience

This guide is aimed at frequent users of Thredd Protect.

What’s Changed?

To find out what's changed since the previous release (the minor upgrade to v5.1.8 in June 2021), see the Document History section.

Related Documents

Refer to the table below for other documents which should be used in conjunction with this guide.

Document	Description
Smart Client Guide	How to use Smart Client, which is an administration application that can be used to view and manage cards and transactions in your program.
Cardinal 3D Secure User	Specification and 3D secure configuration rules when using the Cardinal Portal to set up the rules and policies for your program.
Thredd Protect Release Notes	Describes the new features and enhancements to existing features available in the latest Thredd Protect release.

 

For the latest technical documentation, see the Documentation Portal.

How to Use this Guide

If you are new to Thredd Protect and want to understand how you can use it to guard against fraudulent activity, begin by reading the following topics: Introduction, Overview of Steps in Using Thredd Protect, and Understanding the Thredd Protect Display.

If you are an existing user of Thredd Protect and want to understand what’s changed in this release, see the Thredd Protect Release Notes.